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SUPPORT SYSTEM
Mobile App Development

Apps your customers keep on the first screen

We build mobile products end to end: the app, the API behind it, the notifications, the payments and the store releases. Cross-platform where that halves the work, native where the platform is the point.

Choosing between cross-platform and native

Most mobile projects do not need two separate codebases. A single Flutter codebase produces genuine iOS and Android builds, and for the large majority of business applications — a portal, a marketplace, a field tool, a loyalty app — the result is indistinguishable to the person holding the phone while costing roughly half as much to maintain. Native is the right answer when the app leans hard on the platform: deep integration with HealthKit or CarPlay, heavy on-device processing, complex background behaviour, or a design that has to feel exactly like the operating system it runs on. We say which of the two your project is during scoping, with the reasoning, rather than defaulting to whichever we prefer. Either way the work does not stop at the app. Someone has to build the API, handle push notifications, deal with offline state, wire up analytics and crash reporting, and get the build through App Store and Play review. That is all part of the engagement.

Key benefits

What this changes for your business.

One codebase, two stores

A shared Flutter codebase means a feature is written once and shipped to both platforms in the same release, not twice with a lag.

Works when the signal does not

Offline-first data handling and a sync strategy decided up front, for people using the app in a warehouse, a basement or a moving vehicle.

Notifications people do not mute

Push segmented by what a user actually did, with delivery and open rates measured — not a broadcast to everyone at 9am.

Store review handled

Privacy manifests, permission justifications, data-safety forms and the rejection loop are our problem, not yours.

You can see what happens after install

Analytics and crash reporting wired in from the first build, so the second release is informed by data rather than opinions.

What we deliver

The things you actually receive.

  • Cross-platform apps with Flutter

    One codebase, native builds for iOS and Android, and a design system shared with your web product.

  • Native iOS applications

    Swift and SwiftUI where the app depends on platform capabilities the moment Apple ships them.

  • Native Android applications

    Kotlin and Jetpack Compose, built against the device and OS spread your users actually have.

  • The backend the app talks to

    A documented API, authentication, file handling and an admin for the people who run the product.

  • In-app payments and subscriptions

    Store billing where the platforms require it, and card payments where they do not.

  • Release pipelines

    Automated builds, TestFlight and internal testing tracks, staged rollouts and a rollback that works.

  • App maintenance

    OS updates break things every autumn. Keeping the app working through that is a service, not an incident.

Core capabilities

The engineering disciplines this service draws on.

Cross-platform architecture
API & backend integration
Push notifications
Offline support & sync
Biometric authentication
In-app purchases
Location & maps
Analytics & crash reporting
CI/CD for mobile
App Store & Play releases
Startup & battery performance
Accessibility on mobile

Technologies we use

The stack we would reach for, and what each part is for.

Flutter

One codebase producing native iOS and Android builds, which halves the surface area a small team has to keep in step.

Swift

Apple’s own language for iOS. The right answer when an app depends on platform features the moment they ship.

Kotlin

Google’s recommended language for Android, and the one its modern UI toolkit is written for.

Firebase

Managed authentication, push notifications, crash reporting and analytics — the plumbing every mobile app needs and none should rebuild.

Laravel

A mature PHP framework for secure, maintainable server-rendered applications and APIs, with authentication, queues and testing built in.

TypeScript

Static types over JavaScript. On a codebase several people maintain, it turns a class of runtime bugs into compile-time ones.

PostgreSQL

A relational database with strong support for JSON, full-text search and geospatial data, for models that outgrow plain tables.

Stripe

Payments, subscriptions and payouts, with the card data staying on the provider’s side of the boundary rather than ours.

Technology adoption

Technologies in this stack are publicly documented as being used by organisations including those below.

Google Pay

Flutter

Source

BMW Group

Flutter

Source

eBay Motors

Flutter

Source

Nubank

Flutter

Source

ByteDance

Flutter

Source

Wolt

Flutter

Source

Slack

TypeScript

Source

These organisations are named as documented users of the technologies listed. They are not clients of Vertex Arc, and their inclusion does not imply any relationship with or endorsement of Vertex Arc.

Industries we serve

Sectors where this service tends to fit well.

  • FinTech
  • Logistics
  • Healthcare
  • Retail
  • Hospitality
  • Education

Our delivery process

How an engagement runs, from first conversation to ongoing support.

  1. Discovery

    We work out what the software has to do, who uses it, and which constraints are real. The output is a written scope, not a proposal.

  2. Architecture

    Data model, boundaries, integrations and infrastructure decided and agreed before anybody writes application code.

  3. Design

    Flows and interface, including the empty, error and permission states that decide how the product actually feels.

  4. Development

    Built in reviewable increments against a conventional structure, with tests around the parts that would be expensive to break.

  5. QA & security

    Functional testing, performance checks, and a review of authentication, authorisation and dependency risk before launch.

  6. Launch

    Deployment, monitoring, and a period of close attention while real traffic finds what staging did not.

  7. Continuous improvement

    Patches, upgrades and new work through the support system, so the product keeps being maintained rather than quietly ageing.

Use cases

What this looks like as a finished product.

Field operations app

Technicians capture jobs, photos and signatures on site, and the records sync when a connection comes back.

Customer companion app

Accounts, orders, documents and support in the pocket of the customer who would otherwise call your office.

Booking and loyalty app

Appointments, reminders, stored payment methods and a rewards scheme that actually reconciles with the till.

Why Vertex Arc

We recommend the cheaper option when it is the right one

If cross-platform serves your product, we say so — even though two native builds would be a larger engagement.

The backend is not somebody else’s job

App and API are built together, so the two never wait on each other or disagree about a payload.

Tested on real devices

Not just the newest simulator. Old Android hardware and small screens are part of the test matrix.

Arabic and Turkish, properly

Right-to-left layouts, locale-aware dates and numerals, and translated store listings — not an afterthought release.

Frequently asked questions

Flutter or native — how do you decide?
By what the app has to do. If it is mostly screens, forms, lists and an API, Flutter wins on cost and release speed with no visible difference to the user. If it depends on platform-specific hardware, background processing or a very recent OS feature, native is the honest answer and we will say so.
Do we need a separate backend?
The app needs somewhere to keep data and enforce rules, yes. If you already have an API we integrate with it; if you do not, building it is part of the project rather than a second one.
Who owns the App Store and Play accounts?
You do. The apps are published under your organisation's developer accounts, and we work inside them with the access you grant. Nothing is published under ours.
What does maintenance involve after release?
Two OS releases a year, SDK deprecations, store policy changes and the crashes that only appear at scale. Our maintenance service covers all of it through the support system, with a monthly report.